By submitting Personal Information to this website, you agree that ClubBuzz may process it in the manner described in this policy which describes our current practices with regard to Personal Information which is hosted by ClubBuzz Ltd. The term 'Personal Information' refers to information about you personally, which, from time to time, you will be asked to submit (e.g. name and email address) in order to receive or use services on our website. As a result of changes in the law and technology, our practices will change over time. When this happens, we will post the changes on our website as soon as is practicable and, therefore, we encourage you to check the site frequently. We will always deal with your Personal Information fairly and in accordance with your instructions.

Use of Personal Information

We will tell you the purposes for which we will process personal information. Such purposes include the following:

This site may indicate that your information may be used to allow us to contact you for "service and administration purposes". This means that we may contact you in relation to the Services you wish to receive, for example, to provide you with information about the facilities and services we offer.

Disclosure

Any information you provide to us will only be used by us and possibly passed to our partners for the purpose of dealing with payments and using communications portals.

Timescale

We will hold your Personal Information within our systems for as long as you remain a client or for such time as you are still interested in considering our services.  When you cease to be a client all personal data will be deleted from our systems within 6 weeks of the date of your resignation. We will maintain your name and email address on our e newsletter mailing list until you opt out.

Cookies

A 'cookie' is a small amount of information that is placed on your computer's hard drive when you visit a website. It collects details of visitor behaviour, which can be used to improve the service delivered to you on a website.

Your computer can be set to accept or reject cookies if you visit the "help" menu on your web browser. However, by rejecting cookies, you will not be able to use the "members' area" of the site and you will not be able to complete the registration process.

When you visit this site, your Personal Information may be collected using 'cookies'. Such information is subject to data protection laws and is dealt with in accordance with this Policy. For more information please visit : http://www.aboutcookies.org.

This site uses Google Analytics to collect usage data and Google also uses cookies for this purpose. Google has its own Privacy Policy which can be viewed at http://www.google.com/intl/en/privacy/privacy-policy.html. Where the site links to other websites and services these may also involve cookies. You are advised to check the privacy policy of each of these sites before using them.

Opt-out choice

If now or at any time in the future you decide that you do not wish to receive information from us, about services that we provide, please let us know by emailing us at hello@clubbuzz.co.uk.

Information integrity and security

We strive to maintain the reliability, accuracy, completeness and currency of Personal Information within our databases and to protect the privacy and security of our databases. Our servers and databases are protected by industry standard security technology.

The employees who have access to your Personal Information have been trained to operate in accordance with our security protocols. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of information, we take all reasonable steps to prevent this from happening.

Information access and corrections

You may request a copy of the Personal Information that we hold in relation to you. Upon receipt of your written request, and enough information to permit us to identify your Personal Information, we will disclose what we hold.

We will also correct, amend or delete any Personal Information that is inaccurate, and notify any third party recipients of the necessary changes.

If you wish to access or correct your Personal Information, or if you have any questions about this Policy or concerns about the way in which we process your Personal Information, please email us at hello@clubbuzz.co.uk. We do not charge for complying with a correction request, however, for requests for Personal Information, we may charge a small fee to cover our costs.

Security

Your data will be managed by ClubBuzz Ltd who manage data for hundreds of clubs in a secure hosting environment. Your data will be retained within the European Economic Area (EEA) other than where it is transferred to a third party for the purpose of setting up a payment regime where it will only leave the EEA if security meets the EU’s security requirements.